/* ============================================================
   PlanWeb Pro — Hoja de estilos principal
   ─────────────────────────────────────────────────────────────
   ESTRUCTURA:
   1. Variables (colores, tipografía, espaciados, etc.)
   2. Reset / Base
   3. Cursor personalizado
   4. Contenedor
   5. Botones
   6. Navegación
   7. Menú móvil
   8. Secciones (shared)
   9. Hero
   10. Ticker
   11. Cards (servicios)
   12. Proceso
   13. Testimonios  ← NUEVO
   14. FAQ
   15. Canales de contacto  ← NUEVO
   16. Formulario de contacto
   17. WhatsApp flotante  ← NUEVO
   18. Footer
   19. Banner de cookies
   20. Responsive
   21. Accesibilidad
   ============================================================ */


/* ════════════════════════════════════════════════════════════
   1. VARIABLES DE DISEÑO (Design Tokens)
   Cambia aquí los colores/fuentes para afectar a toda la web.
   ════════════════════════════════════════════════════════════ */
:root {
  /* ── Paleta de colores ── */
  --clr-bg:         #0a0a0f;              /* Fondo principal (muy oscuro) */
  --clr-bg-2:       #0f0f1a;              /* Fondo secundario (secciones alternas) */
  --clr-surface:    #13131f;              /* Superficies de tarjetas y formularios */
  --clr-border:     rgba(255,255,255,.07);/* Bordes sutiles */
  --clr-border-2:   rgba(255,255,255,.12);/* Bordes un poco más visibles */
  --clr-text:       #e8e8f0;             /* Texto principal */
  --clr-text-muted: rgba(232,232,240,.5);/* Texto secundario/atenuado */
  --clr-accent:     #7c6af5;             /* Violeta principal (botones, enlaces) */
  --clr-accent-2:   #56cfb2;             /* Menta (iconos de check, detalles) */
  --clr-accent-3:   #f55c7a;             /* Coral (errores, alertas) */
  --clr-white:      #ffffff;

  /* ── Tipografía ── */
  /* CAMBIA las fuentes aquí si quieres otras. También actualiza el link de Google Fonts en el <head> */
  --font-display: 'Bebas Neue', sans-serif; /* Para títulos grandes */
  --font-body:    'DM Sans', sans-serif;    /* Para texto normal */
  --font-mono:    'DM Mono', monospace;     /* Para etiquetas y código */

  /* ── Escala de espaciado ── */
  --sp-xs:   0.25rem;  /*  4px */
  --sp-sm:   0.5rem;   /*  8px */
  --sp-md:   1rem;     /* 16px */
  --sp-lg:   1.5rem;   /* 24px */
  --sp-xl:   2rem;     /* 32px */
  --sp-2xl:  3rem;     /* 48px */
  --sp-3xl:  4rem;     /* 64px */
  --sp-4xl:  6rem;     /* 96px */
  --sp-5xl:  8rem;     /* 128px */

  /* ── Redondeo de bordes ── */
  --r-sm:    0.25rem;
  --r-md:    0.5rem;
  --r-lg:    1rem;
  --r-xl:    1.5rem;
  --r-full:  9999px;  /* Completamente redondo (pastillas) */

  /* ── Sombras ── */
  --shadow-sm:   0 1px 3px rgba(0,0,0,.4);
  --shadow-md:   0 4px 20px rgba(0,0,0,.5);
  --shadow-lg:   0 10px 40px rgba(0,0,0,.6);
  --shadow-glow: 0 0 40px rgba(124,106,245,.2); /* Brillo violeta */

  /* ── Curvas de animación ── */
  --ease-out:   cubic-bezier(0.16, 1, 0.3, 1);
  --ease-in:    cubic-bezier(0.4, 0, 1, 1);
  --ease-inout: cubic-bezier(0.4, 0, 0.2, 1);

  /* ── Duraciones de transición ── */
  --t-fast: 150ms;
  --t-med:  300ms;
  --t-slow: 500ms;

  /* ── Niveles z-index (capas) ── */
  --z-bg:      -1;    /* Fondos decorativos */
  --z-base:     0;
  --z-raised:   10;
  --z-nav:      100;  /* Navegación fija */
  --z-overlay:  200;  /* Banners flotantes */
  --z-modal:    300;  /* Modales */
  --z-cursor:   9999; /* Cursor personalizado (siempre encima) */
}


/* ════════════════════════════════════════════════════════════
   2. RESET Y BASE
   Normaliza diferencias entre navegadores
   ════════════════════════════════════════════════════════════ */
*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}
html {
  scroll-behavior: smooth;   /* Desplazamiento suave al hacer clic en anclas */
  font-size: 16px;
  -webkit-text-size-adjust: 100%;
}
body {
  min-height: 100vh;
  background-color: var(--clr-bg);
  color: var(--clr-text);
  font-family: var(--font-body);
  line-height: 1.65;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
  overflow-x: hidden;
}
img, video { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }
button { cursor: pointer; border: none; background: none; font: inherit; }
input, select, textarea { font: inherit; }
ul, ol { list-style: none; }
::selection { background: var(--clr-accent); color: #fff; }


/* ════════════════════════════════════════════════════════════
   3. CURSOR PERSONALIZADO
   Solo se muestra en dispositivos con ratón (hover: hover).
   En táctil se oculta automáticamente.
   ════════════════════════════════════════════════════════════ */
.cursor,
.cursor-dot {
  position: fixed;
  border-radius: 50%;
  pointer-events: none; /* No interfiere con clics */
  z-index: var(--z-cursor);
  will-change: transform;
}
.cursor {
  width: 36px; height: 36px;
  border: 1.5px solid rgba(124,106,245,.6);
  transform: translate(-50%, -50%);
  transition: width var(--t-med) var(--ease-out),
              height var(--t-med) var(--ease-out),
              background var(--t-med) var(--ease-out),
              border-color var(--t-med) var(--ease-out);
}
.cursor-dot {
  width: 6px; height: 6px;
  background: var(--clr-accent);
  transform: translate(-50%, -50%);
}
/* Estado al pasar sobre elementos clicables */
.cursor--hover {
  width: 64px; height: 64px;
  background: rgba(124,106,245,.08);
  border-color: var(--clr-accent);
}
@media (hover: none) {
  .cursor, .cursor-dot { display: none; } /* Ocultar en táctil */
}


/* ════════════════════════════════════════════════════════════
   4. CONTENEDOR
   Limita el ancho máximo del contenido y añade padding lateral
   ════════════════════════════════════════════════════════════ */
.container {
  width: 100%;
  max-width: 1200px;
  margin-inline: auto;
  padding-inline: var(--sp-xl);
}
.container--narrow { max-width: 760px; } /* Para FAQ, legales, etc. */


/* ════════════════════════════════════════════════════════════
   5. BOTONES
   Sistema de variantes: --primary, --outline, --ghost, --whatsapp
   ════════════════════════════════════════════════════════════ */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: var(--sp-sm);
  font-family: var(--font-body);
  font-weight: 500;
  letter-spacing: 0.01em;
  border-radius: var(--r-md);
  cursor: pointer;
  white-space: nowrap;
  position: relative;
  overflow: hidden;
  transition: background var(--t-med) var(--ease-out),
              color var(--t-med) var(--ease-out),
              border-color var(--t-med) var(--ease-out),
              transform var(--t-fast) var(--ease-out),
              box-shadow var(--t-med) var(--ease-out);
}
.btn:focus-visible {
  outline: 2px solid var(--clr-accent);
  outline-offset: 3px;
}
/* Tamaños */
.btn--sm   { padding: 0.5rem 1rem;     font-size: .875rem; }
.btn--lg   { padding: .875rem 1.75rem; font-size: 1rem;    }
.btn--full { width: 100%; }            /* Ocupa todo el ancho */

/* Variante violeta relleno */
.btn--primary {
  background: var(--clr-accent);
  color: #fff;
  border: 1.5px solid var(--clr-accent);
  box-shadow: 0 0 20px rgba(124,106,245,.25);
}
.btn--primary:hover  { background: #9585f8; border-color: #9585f8; transform: translateY(-1px); box-shadow: 0 0 30px rgba(124,106,245,.4); }
.btn--primary:active { transform: translateY(0); }

/* Variante contorno */
.btn--outline {
  background: transparent;
  color: var(--clr-text);
  border: 1.5px solid var(--clr-border-2);
}
.btn--outline:hover { border-color: var(--clr-accent); color: var(--clr-accent); transform: translateY(-1px); }

/* Variante fantasma (texto plano) */
.btn--ghost {
  background: transparent;
  color: var(--clr-text-muted);
  border: 1.5px solid transparent;
}
.btn--ghost:hover { color: var(--clr-text); border-color: var(--clr-border); }

/* Variante verde WhatsApp */
.btn--whatsapp {
  background: #25d366;
  color: #fff;
  border: 1.5px solid #25d366;
  margin-top: .75rem;
  box-shadow: 0 0 20px rgba(37,211,102,.2);
}
.btn--whatsapp:hover {
  background: #1ebe5c;
  border-color: #1ebe5c;
  transform: translateY(-1px);
  box-shadow: 0 0 30px rgba(37,211,102,.35);
}
.btn--whatsapp:active { transform: translateY(0); }


/* ════════════════════════════════════════════════════════════
   6. BARRA DE NAVEGACIÓN
   Fija arriba, se vuelve opaca al hacer scroll
   ════════════════════════════════════════════════════════════ */
.nav {
  position: fixed;
  top: 0; left: 0; right: 0;
  height: 72px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding-inline: var(--sp-xl);
  z-index: var(--z-nav);
  border-bottom: 1px solid transparent;
  transition: background var(--t-med) var(--ease-out),
              backdrop-filter var(--t-med) var(--ease-out),
              border-color var(--t-med) var(--ease-out);
}
/* Estado tras hacer scroll */
.nav--scrolled {
  background: rgba(10,10,15,.85);
  backdrop-filter: blur(16px);
  -webkit-backdrop-filter: blur(16px);
  border-color: var(--clr-border);
}
/* Logo */
.nav__logo {
  display: flex; align-items: center; gap: .5rem;
  font-family: var(--font-body);
  font-weight: 500;
  font-size: 1.05rem;
}
.nav__logo em { font-style: normal; color: var(--clr-accent); }
.nav__logo-mark {
  width: 32px; height: 32px;
  background: var(--clr-accent); color: #fff;
  border-radius: var(--r-sm);
  display: grid; place-items: center;
  font-family: var(--font-display);
  font-size: 1.1rem;
}
/* Links del nav */
.nav__links {
  display: flex;
  gap: var(--sp-xl);
}
.nav__links a {
  font-size: .9rem;
  color: var(--clr-text-muted);
  position: relative;
  transition: color var(--t-fast);
}
.nav__links a:hover { color: var(--clr-text); }
/* Subrayado animado en hover */
.nav__links a::after {
  content: '';
  position: absolute;
  bottom: -3px; left: 0;
  width: 100%; height: 1px;
  background: var(--clr-accent);
  transform: scaleX(0);
  transform-origin: right;
  transition: transform var(--t-med) var(--ease-out);
}
.nav__links a:hover::after {
  transform: scaleX(1);
  transform-origin: left;
}
/* Botón hamburguesa (móvil) */
.nav__burger {
  display: none;
  flex-direction: column; gap: 5px;
  width: 28px; height: 28px;
  justify-content: center;
}
.nav__burger span {
  display: block; width: 100%; height: 1.5px;
  background: var(--clr-text);
  transition: transform var(--t-med) var(--ease-out), opacity var(--t-fast);
  transform-origin: center;
}
/* Animación de hamburguesa a X */
.nav__burger.is-open span:nth-child(1) { transform: translateY(6.5px) rotate(45deg); }
.nav__burger.is-open span:nth-child(2) { opacity: 0; transform: scaleX(0); }
.nav__burger.is-open span:nth-child(3) { transform: translateY(-6.5px) rotate(-45deg); }


/* ════════════════════════════════════════════════════════════
   7. MENÚ MÓVIL
   Entra desde la derecha al pulsar la hamburguesa
   ════════════════════════════════════════════════════════════ */
.mobile-menu {
  position: fixed;
  inset: 0;
  background: var(--clr-bg);
  z-index: calc(var(--z-nav) - 1);
  display: flex;
  align-items: center;
  justify-content: center;
  transform: translateX(100%);
  transition: transform var(--t-slow) var(--ease-out);
}
.mobile-menu.is-open { transform: translateX(0); }
.mobile-menu nav {
  display: flex; flex-direction: column;
  align-items: center; gap: var(--sp-xl);
}
.mobile-menu__link {
  font-size: 2rem;
  font-family: var(--font-display);
  letter-spacing: .05em;
  color: var(--clr-text-muted);
  transition: color var(--t-fast);
}
.mobile-menu__link:hover { color: var(--clr-accent); }


/* ════════════════════════════════════════════════════════════
   8. SECCIONES — ESTILOS COMPARTIDOS
   ════════════════════════════════════════════════════════════ */
.section { padding-block: var(--sp-5xl); }

/* Cabecera de sección (etiqueta + título + subtítulo) */
.section__header { text-align: center; margin-bottom: var(--sp-3xl); }
.section__tag {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--clr-accent);
  margin-bottom: var(--sp-md);
  padding: .25rem .75rem;
  border: 1px solid rgba(124,106,245,.3);
  border-radius: var(--r-full);
}
.section__title {
  font-family: var(--font-display);
  font-size: clamp(2.5rem, 5vw, 4rem);
  line-height: 1.05;
  letter-spacing: .02em;
}
.section__title em { font-style: normal; color: var(--clr-accent); }
.section__sub { margin-top: var(--sp-md); color: var(--clr-text-muted); font-size: 1.05rem; }


/* ════════════════════════════════════════════════════════════
   9. HERO (primera sección)
   ════════════════════════════════════════════════════════════ */
.hero {
  position: relative;
  min-height: 100svh;
  display: flex;
  align-items: center;
  overflow: hidden;
}
/* Textura de ruido de fondo */
.hero__noise {
  position: absolute; inset: 0; z-index: 1;
  background-image: url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='noise'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='4' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23noise)' opacity='1'/%3E%3C/svg%3E");
  opacity: .025;
  pointer-events: none;
}
/* Cuadrícula de fondo */
.hero__grid {
  position: absolute; inset: 0; z-index: 1;
  background-image:
    linear-gradient(rgba(255,255,255,.03) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255,255,255,.03) 1px, transparent 1px);
  background-size: 60px 60px;
  mask-image: radial-gradient(ellipse 80% 80% at 50% 50%, black, transparent);
  pointer-events: none;
}
/* Destellos de color difusos */
.hero__glow { position: absolute; border-radius: 50%; filter: blur(120px); pointer-events: none; z-index: 1; }
.hero__glow--1 { width: 600px; height: 600px; background: rgba(124,106,245,.12); top: -200px; right: -100px; }
.hero__glow--2 { width: 400px; height: 400px; background: rgba(86,207,178,.08); bottom: -100px; left: -50px; }

.hero__content {
  position: relative; z-index: 2;
  padding-inline: var(--sp-xl);
  max-width: 1200px;
  margin-inline: auto;
  width: 100%;
  padding-top: 96px; /* Compensar el nav fijo */
}
/* Pastilla de disponibilidad */
.hero__badge {
  display: inline-flex; align-items: center; gap: var(--sp-sm);
  font-family: var(--font-mono); font-size: .8rem; letter-spacing: .08em;
  color: var(--clr-text-muted);
  border: 1px solid var(--clr-border); border-radius: var(--r-full);
  padding: .35rem 1rem; margin-bottom: var(--sp-xl);
}
/* Punto pulsante verde */
.pulse-dot {
  width: 8px; height: 8px;
  background: var(--clr-accent-2); border-radius: 50%;
  animation: pulse 2s infinite;
}
@keyframes pulse {
  0%, 100% { opacity: 1; transform: scale(1); }
  50%       { opacity: .5; transform: scale(1.3); }
}
/* Título principal del Hero */
.hero__title {
  font-family: var(--font-display);
  font-size: clamp(4rem, 10vw, 8rem);
  line-height: 0.95; letter-spacing: .02em;
  margin-bottom: var(--sp-xl);
}
.hero__title-accent { color: var(--clr-accent); }
.hero__sub {
  font-size: clamp(1rem, 1.5vw, 1.2rem);
  color: var(--clr-text-muted);
  max-width: 480px; margin-bottom: var(--sp-2xl); line-height: 1.7;
}
.hero__sub strong { color: var(--clr-text); }
.hero__actions { display: flex; flex-wrap: wrap; gap: var(--sp-md); margin-bottom: var(--sp-3xl); }

/* Métricas del hero */
.hero__stats { display: flex; align-items: flex-start; gap: var(--sp-2xl); flex-wrap: wrap; }
.hero__stat { display: flex; flex-direction: column; }
.hero__stat-num {
  font-family: var(--font-display); font-size: 2.5rem; line-height: 1;
  letter-spacing: .02em;
}
.hero__stat > span:nth-child(2) { font-size: 1.2rem; color: var(--clr-accent); }
.hero__stat p { font-size: .8rem; color: var(--clr-text-muted); margin-top: .15rem; }
.hero__stat-divider { color: var(--clr-border-2); font-size: 1.5rem; margin-top: .5rem; }

/* Indicador de scroll animado */
.hero__scroll-indicator {
  position: absolute; bottom: var(--sp-xl); left: 50%; transform: translateX(-50%);
  display: flex; flex-direction: column; align-items: center; gap: var(--sp-sm); z-index: 2;
}
.hero__scroll-line {
  width: 1px; height: 60px;
  background: linear-gradient(to bottom, transparent, var(--clr-border-2));
  animation: scrollLine 2s infinite;
}
@keyframes scrollLine {
  0%   { transform: scaleY(0); transform-origin: top; }
  50%  { transform: scaleY(1); transform-origin: top; }
  51%  { transform: scaleY(1); transform-origin: bottom; }
  100% { transform: scaleY(0); transform-origin: bottom; }
}
.hero__scroll-indicator span {
  font-family: var(--font-mono); font-size: .65rem;
  letter-spacing: .15em; text-transform: uppercase; color: var(--clr-text-muted);
}


/* ════════════════════════════════════════════════════════════
   10. TICKER (banda de texto animada)
   ════════════════════════════════════════════════════════════ */
.ticker {
  width: 100%; overflow: hidden;
  border-block: 1px solid var(--clr-border);
  padding-block: .75rem; background: var(--clr-surface);
}
.ticker__track {
  display: flex; gap: var(--sp-xl);
  white-space: nowrap;
  animation: ticker 30s linear infinite;
  width: max-content;
}
.ticker__track span {
  font-family: var(--font-mono); font-size: .75rem;
  letter-spacing: .12em; text-transform: uppercase; color: var(--clr-text-muted);
}
.ticker__dot { color: var(--clr-accent) !important; }
@keyframes ticker {
  from { transform: translateX(0); }
  to   { transform: translateX(-50%); }
}


/* ════════════════════════════════════════════════════════════
   11. CARDS (tarjetas de servicios)
   ════════════════════════════════════════════════════════════ */
.servicios { background: var(--clr-bg-2); }
.servicios__grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: var(--sp-lg);
}
.card {
  background: var(--clr-surface);
  border: 1px solid var(--clr-border);
  border-radius: var(--r-lg);
  padding: var(--sp-xl);
  position: relative; overflow: hidden;
  transition: border-color var(--t-med) var(--ease-out),
              transform var(--t-med) var(--ease-out),
              box-shadow var(--t-med) var(--ease-out);
}
.card:hover, .card:focus-within {
  border-color: rgba(124,106,245,.35);
  transform: translateY(-3px);
  box-shadow: var(--shadow-glow);
}
/* Efecto de brillo que sigue el ratón (se gestiona via JS) */
.card--service::before {
  content: '';
  position: absolute; inset: 0;
  background: radial-gradient(
    circle at var(--mouse-x, 50%) var(--mouse-y, 50%),
    rgba(124,106,245,.06) 0%, transparent 60%
  );
  opacity: 0; transition: opacity var(--t-med);
  pointer-events: none; z-index: 0; border-radius: inherit;
}
.card--service:hover::before { opacity: 1; }
.card__icon {
  width: 48px; height: 48px;
  display: grid; place-items: center;
  background: rgba(124,106,245,.1); border-radius: var(--r-md);
  margin-bottom: var(--sp-lg); color: var(--clr-accent); position: relative; z-index: 1;
}
.card__icon svg { width: 22px; height: 22px; }
.card h3 { font-size: 1.1rem; font-weight: 500; margin-bottom: var(--sp-sm); position: relative; z-index: 1; }
.card p  { font-size: .9rem; color: var(--clr-text-muted); line-height: 1.65; margin-bottom: var(--sp-lg); position: relative; z-index: 1; }
.card__list { position: relative; z-index: 1; }
.card__list li {
  font-size: .85rem; color: var(--clr-text-muted);
  padding: .35rem 0; border-bottom: 1px solid var(--clr-border);
  display: flex; align-items: center; gap: .5rem;
}
.card__list li::before { content: ''; width: 6px; height: 6px; flex-shrink: 0; background: var(--clr-accent-2); border-radius: 50%; }
.card__list li:last-child { border: none; }


/* ════════════════════════════════════════════════════════════
   12. PROCESO (pasos numerados)
   ════════════════════════════════════════════════════════════ */
.proceso { background: var(--clr-bg-2); }
.proceso__steps {
  display: flex; flex-direction: column;
  max-width: 720px; margin-inline: auto;
  position: relative;
}
/* Línea vertical que conecta los pasos */
.proceso__steps::before {
  content: '';
  position: absolute; left: 48px; top: 0; bottom: 0;
  width: 1px;
  background: linear-gradient(to bottom, transparent, var(--clr-border) 10%, var(--clr-border) 90%, transparent);
}
.step { display: flex; gap: var(--sp-xl); padding-block: var(--sp-xl); position: relative; }
.step__number {
  flex-shrink: 0; width: 96px;
  font-family: var(--font-display); font-size: 3.5rem; line-height: 1; letter-spacing: .02em;
  color: var(--clr-surface); /* Color igual al fondo: crea el efecto de número "vacío" */
  -webkit-text-stroke: 1px rgba(124,106,245,.4);
  text-align: center;
}
.step__content h3 { font-size: 1.15rem; font-weight: 500; margin-bottom: var(--sp-sm); }
.step__content p  { font-size: .9rem; color: var(--clr-text-muted); line-height: 1.7; }


/* ════════════════════════════════════════════════════════════
   13. TESTIMONIOS ← NUEVO
   Tarjetas con cita, estrellas y autor
   ════════════════════════════════════════════════════════════ */
.testimonios__grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
  gap: var(--sp-lg);
}
.testimonial-card {
  background: var(--clr-surface);
  border: 1px solid var(--clr-border);
  border-radius: var(--r-xl);
  padding: var(--sp-xl) var(--sp-xl) var(--sp-lg);
  display: flex; flex-direction: column; gap: var(--sp-lg);
  transition: border-color var(--t-med), transform var(--t-med), box-shadow var(--t-med);
  position: relative; overflow: hidden;
}
.testimonial-card:hover {
  border-color: rgba(124,106,245,.3);
  transform: translateY(-3px);
  box-shadow: var(--shadow-glow);
}
/* Comilla decorativa de fondo */
.testimonial-card::before {
  content: '"';
  position: absolute; top: -10px; right: 16px;
  font-family: var(--font-display); font-size: 8rem; line-height: 1;
  color: rgba(124,106,245,.07); pointer-events: none;
}
/* Estrellas */
.testimonial-card__stars {
  font-size: 1rem; color: #f5c842;
  letter-spacing: .15em;
}
/* Texto de la cita */
.testimonial-card__quote {
  font-size: .95rem; color: var(--clr-text-muted);
  line-height: 1.75; font-style: normal;
  flex: 1; /* Ocupa el espacio disponible, empuja el autor hacia abajo */
}
/* Autor */
.testimonial-card__author {
  display: flex; align-items: center; gap: .875rem;
  padding-top: var(--sp-md);
  border-top: 1px solid var(--clr-border);
}
/* Avatar circular con inicial (si no hay foto) */
.testimonial__avatar {
  width: 40px; height: 40px; flex-shrink: 0;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--clr-accent), var(--clr-accent-2));
  display: grid; place-items: center;
  font-weight: 600; font-size: .95rem; color: #fff;
}
/* Si tienes foto, el <img> dentro de .testimonial__avatar tomará estos estilos */
.testimonial__avatar img { width: 100%; height: 100%; border-radius: 50%; object-fit: cover; }
.testimonial-card__author strong { display: block; font-size: .9rem; color: var(--clr-text); }
.testimonial-card__author span   { font-size: .8rem; color: var(--clr-text-muted); }


/* ════════════════════════════════════════════════════════════
   14. FAQ (acordeón)
   ════════════════════════════════════════════════════════════ */
.faq__list { display: flex; flex-direction: column; gap: .5rem; }
.faq__item {
  border: 1px solid var(--clr-border); border-radius: var(--r-lg); overflow: hidden;
  transition: border-color var(--t-med);
}
.faq__item.is-open { border-color: rgba(124,106,245,.3); }
.faq__question {
  width: 100%;
  display: flex; justify-content: space-between; align-items: center;
  padding: var(--sp-lg) var(--sp-xl);
  font-size: .95rem; font-weight: 500; text-align: left; color: var(--clr-text);
  background: var(--clr-surface); gap: var(--sp-lg);
  transition: background var(--t-fast);
}
.faq__question:hover { background: rgba(124,106,245,.05); }
.faq__icon {
  font-size: 1.4rem; flex-shrink: 0; color: var(--clr-accent);
  transition: transform var(--t-med) var(--ease-out); line-height: 1;
}
/* Rotar el + a × cuando está abierto */
.faq__item.is-open .faq__icon { transform: rotate(45deg); }
/* La altura se anima via JS */
.faq__answer {
  background: var(--clr-bg-2); overflow: hidden;
  max-height: 0; transition: max-height 0.45s var(--ease-out);
}
.faq__answer:not([hidden]) { max-height: 400px; }
.faq__answer[hidden] { display: block !important; max-height: 0; visibility: hidden; }
.faq__answer p {
  padding: var(--sp-lg) var(--sp-xl);
  font-size: .9rem; color: var(--clr-text-muted); line-height: 1.7;
  border-top: 1px solid var(--clr-border);
}


/* ════════════════════════════════════════════════════════════
   15. CANALES DE CONTACTO (columna izquierda) ← ACTUALIZADO
   ════════════════════════════════════════════════════════════ */
.contacto__inner {
  display: grid;
  grid-template-columns: 1fr 1.5fr;
  gap: var(--sp-4xl);
  align-items: start;
}
.contacto__info .section__title { text-align: left; }
.contacto__info .section__tag   { text-align: left; display: block; }
.contacto__info > p {
  color: var(--clr-text-muted); font-size: .95rem; line-height: 1.7; margin-bottom: var(--sp-xl);
}
/* Lista de canales */
.contacto__channels { display: flex; flex-direction: column; gap: .75rem; margin-top: var(--sp-xl); }
.channel-btn {
  display: flex; align-items: center; gap: 1rem;
  padding: .875rem 1.1rem;
  border-radius: var(--r-lg); border: 1px solid var(--clr-border);
  background: var(--clr-surface); text-decoration: none;
  transition: border-color var(--t-med), transform var(--t-fast), box-shadow var(--t-med);
}
.channel-btn:hover { transform: translateX(4px); box-shadow: var(--shadow-sm); }
.channel-btn--email:hover    { border-color: rgba(124,106,245,.4); }
.channel-btn--whatsapp:hover { border-color: rgba(37,211,102,.5); }
/* Icono circular */
.channel-btn__icon {
  width: 38px; height: 38px; flex-shrink: 0;
  border-radius: var(--r-md); display: grid; place-items: center;
}
.channel-btn--email    .channel-btn__icon { background: rgba(124,106,245,.1); color: var(--clr-accent); }
.channel-btn--whatsapp .channel-btn__icon { background: rgba(37,211,102,.12); color: #25d366; }
.channel-btn__icon svg { width: 18px; height: 18px; }
.channel-btn__text { display: flex; flex-direction: column; }
.channel-btn__text strong { font-size: .88rem; font-weight: 500; color: var(--clr-text); }
.channel-btn__text span   { font-size: .8rem; color: var(--clr-text-muted); font-family: var(--font-mono); }


/* ════════════════════════════════════════════════════════════
   16. FORMULARIO DE CONTACTO
   ════════════════════════════════════════════════════════════ */
.contact-form {
  background: var(--clr-surface); border: 1px solid var(--clr-border);
  border-radius: var(--r-xl); padding: var(--sp-2xl);
}
.form-row {
  display: grid; grid-template-columns: 1fr 1fr; gap: var(--sp-lg);
}
.form-group {
  display: flex; flex-direction: column; gap: .4rem; margin-bottom: var(--sp-lg);
}
.form-group:last-child { margin-bottom: 0; }
/* Etiqueta de campo */
.form-group label {
  font-size: .83rem; font-weight: 500; color: var(--clr-text-muted); letter-spacing: .01em;
}
.form-group label span { color: var(--clr-accent-3); } /* Asterisco rojo */
/* Etiqueta standalone (para el selector de preferencia) */
.form-label-standalone {
  display: block; font-size: .83rem; font-weight: 500;
  color: var(--clr-text-muted); letter-spacing: .01em; margin-bottom: .6rem;
}
/* Inputs, selects y textarea */
.form-group input,
.form-group select,
.form-group textarea {
  background: var(--clr-bg); border: 1px solid var(--clr-border);
  border-radius: var(--r-md); padding: .75rem 1rem;
  color: var(--clr-text); font-size: .95rem; width: 100%;
  transition: border-color var(--t-med), box-shadow var(--t-med);
  appearance: none; -webkit-appearance: none;
}
/* Flecha para el select */
.form-group select {
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' fill='none'%3E%3Cpath d='M1 1l5 5 5-5' stroke='rgba(232,232,240,.4)' stroke-width='1.5' stroke-linecap='round'/%3E%3C/svg%3E");
  background-repeat: no-repeat; background-position: right 1rem center; padding-right: 2.5rem;
}
.form-group select option { background: var(--clr-bg-2); color: var(--clr-text); }
.form-group textarea { resize: vertical; min-height: 120px; }
/* Foco: borde violeta */
.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
  outline: none; border-color: var(--clr-accent); box-shadow: 0 0 0 3px rgba(124,106,245,.12);
}
/* Estados de validación */
.form-group input.is-invalid,
.form-group select.is-invalid,
.form-group textarea.is-invalid {
  border-color: var(--clr-accent-3); box-shadow: 0 0 0 3px rgba(245,92,122,.1);
}
.form-group input.is-valid,
.form-group select.is-valid,
.form-group textarea.is-valid { border-color: var(--clr-accent-2); }
.form-group input::placeholder,
.form-group textarea::placeholder { color: rgba(232,232,240,.25); }
/* Mensaje de error bajo el campo */
.form-error { font-size: .78rem; color: var(--clr-accent-3); min-height: 1.2em; display: block; }
/* Contador de caracteres del textarea */
.form-meta { display: flex; justify-content: space-between; align-items: flex-start; }
.form-count { font-size: .75rem; color: var(--clr-text-muted); font-family: var(--font-mono); flex-shrink: 0; }

/* Selector de preferencia de contacto (radio pills) */
.contact-pref-group { display: flex; gap: .5rem; flex-wrap: wrap; }
.pref-option { flex: 1; min-width: 100px; cursor: pointer; }
/* Ocultar el radio nativo */
.pref-option input[type="radio"] { position: absolute; opacity: 0; pointer-events: none; }
.pref-option__inner {
  display: flex; align-items: center; justify-content: center; gap: .45rem;
  padding: .6rem .875rem; border-radius: var(--r-md);
  border: 1.5px solid var(--clr-border); background: var(--clr-bg);
  font-size: .85rem; color: var(--clr-text-muted);
  transition: border-color var(--t-med), color var(--t-med), background var(--t-med), box-shadow var(--t-med);
  user-select: none;
}
.pref-option__inner svg { width: 15px; height: 15px; flex-shrink: 0; }
/* Estado seleccionado: violeta para email */
.pref-option input:checked ~ .pref-option__inner {
  border-color: var(--clr-accent); color: var(--clr-accent);
  background: rgba(124,106,245,.06); box-shadow: 0 0 0 3px rgba(124,106,245,.1);
}
/* Estado seleccionado: verde para WhatsApp */
.pref-option:has(input[value="whatsapp"]) input:checked ~ .pref-option__inner {
  border-color: #25d366; color: #25d366;
  background: rgba(37,211,102,.06); box-shadow: 0 0 0 3px rgba(37,211,102,.1);
}
.pref-option:focus-within .pref-option__inner { outline: 2px solid var(--clr-accent); outline-offset: 2px; }

/* Checkbox de privacidad */
.form-group--checkbox { flex-direction: row; align-items: flex-start; gap: .75rem; margin-bottom: var(--sp-lg); }
.checkbox-label {
  display: flex; align-items: flex-start; gap: .75rem; cursor: pointer;
  font-size: .88rem; color: var(--clr-text-muted); line-height: 1.5; user-select: none;
}
.checkbox-label input[type="checkbox"] { position: absolute; opacity: 0; pointer-events: none; }
.checkbox-custom {
  width: 18px; height: 18px; flex-shrink: 0;
  border: 1.5px solid var(--clr-border-2); border-radius: var(--r-sm);
  background: var(--clr-bg); margin-top: .1rem; position: relative;
  transition: background var(--t-med), border-color var(--t-med);
}
.checkbox-label input:checked ~ .checkbox-custom { background: var(--clr-accent); border-color: var(--clr-accent); }
/* Checkmark */
.checkbox-label input:checked ~ .checkbox-custom::after {
  content: '';
  position: absolute; top: 2px; left: 5px; width: 5px; height: 9px;
  border: 2px solid #fff; border-top: none; border-left: none; transform: rotate(45deg);
}
.checkbox-label a { color: var(--clr-accent); transition: opacity var(--t-fast); }
.checkbox-label a:hover { opacity: .75; }

/* Mensaje de respuesta del servidor (éxito / error) */
.form-feedback {
  margin-top: var(--sp-md); padding: var(--sp-md) var(--sp-lg);
  border-radius: var(--r-md); font-size: .9rem;
}
.form-feedback--success { background: rgba(86,207,178,.1); border: 1px solid rgba(86,207,178,.3); color: var(--clr-accent-2); }
.form-feedback--error   { background: rgba(245,92,122,.1);  border: 1px solid rgba(245,92,122,.3); color: var(--clr-accent-3); }

/* Efecto shimmer en botón primario */
.btn--primary::before {
  content: ''; position: absolute; inset: 0;
  background: linear-gradient(105deg, transparent 20%, rgba(255,255,255,.15) 50%, transparent 80%);
  transform: translateX(-100%); transition: transform 0s;
}
.btn--primary:hover::before { transform: translateX(100%); transition: transform 0.6s var(--ease-out); }


/* ════════════════════════════════════════════════════════════
   17. BOTÓN FLOTANTE DE WHATSAPP ← NUEVO
   Siempre visible en la esquina inferior derecha.
   ════════════════════════════════════════════════════════════ */
.whatsapp-float {
  position: fixed;
  bottom: 1.75rem;
  right: 1.75rem;
  z-index: var(--z-overlay);
  width: 56px; height: 56px;
  border-radius: 50%;
  background: #25d366;
  color: #fff;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 4px 20px rgba(37,211,102,.4), 0 0 0 0 rgba(37,211,102,.3);
  transition: transform var(--t-med) var(--ease-out), box-shadow var(--t-med);
  animation: whatsappPulse 3s infinite;
}
.whatsapp-float svg { width: 28px; height: 28px; }
.whatsapp-float:hover {
  transform: scale(1.1);
  box-shadow: 0 6px 28px rgba(37,211,102,.55);
  animation: none; /* Parar pulso al hacer hover */
}
/* Tooltip que aparece al hacer hover */
.whatsapp-float__tooltip {
  position: absolute;
  right: calc(100% + 12px);
  background: var(--clr-surface);
  color: var(--clr-text);
  font-size: .8rem; font-weight: 500;
  padding: .4rem .85rem;
  border-radius: var(--r-full);
  border: 1px solid var(--clr-border);
  white-space: nowrap;
  box-shadow: var(--shadow-md);
  opacity: 0; transform: translateX(8px);
  transition: opacity var(--t-med), transform var(--t-med);
  pointer-events: none;
}
.whatsapp-float:hover .whatsapp-float__tooltip {
  opacity: 1; transform: translateX(0);
}
/* Pulso suave de atención */
@keyframes whatsappPulse {
  0%, 100% { box-shadow: 0 4px 20px rgba(37,211,102,.4), 0 0 0 0 rgba(37,211,102,.3); }
  50%       { box-shadow: 0 4px 20px rgba(37,211,102,.4), 0 0 0 10px rgba(37,211,102,.0); }
}
/* En móvil, ponerlo un poco más arriba para no tapar el contenido del footer */
@media (max-width: 480px) {
  .whatsapp-float { bottom: 1.25rem; right: 1.25rem; width: 50px; height: 50px; }
  .whatsapp-float svg { width: 24px; height: 24px; }
  .whatsapp-float__tooltip { display: none; } /* Ocultar tooltip en móvil (no hay hover) */
}


/* ════════════════════════════════════════════════════════════
   18. FOOTER
   ════════════════════════════════════════════════════════════ */
.footer {
  border-top: 1px solid var(--clr-border);
  padding-top: var(--sp-4xl); padding-bottom: var(--sp-2xl);
  background: var(--clr-bg-2);
}
.footer__top {
  display: grid; grid-template-columns: 1fr 2fr;
  gap: var(--sp-4xl); margin-bottom: var(--sp-3xl);
}
.footer__brand p {
  margin-top: var(--sp-md); font-size: .88rem; color: var(--clr-text-muted);
  max-width: 280px; line-height: 1.65;
}
.footer__nav { display: grid; grid-template-columns: repeat(3, 1fr); gap: var(--sp-2xl); }
.footer__col { display: flex; flex-direction: column; gap: .65rem; }
.footer__col h4 {
  font-size: .78rem; font-weight: 500; letter-spacing: .1em;
  text-transform: uppercase; color: var(--clr-text-muted); margin-bottom: .25rem;
}
.footer__col a {
  font-size: .88rem; color: var(--clr-text-muted); transition: color var(--t-fast);
}
.footer__col a:hover { color: var(--clr-accent); }
.footer__bottom {
  display: flex; justify-content: space-between; align-items: center;
  padding-top: var(--sp-xl); border-top: 1px solid var(--clr-border);
  font-size: .82rem; color: var(--clr-text-muted);
}


/* ════════════════════════════════════════════════════════════
   19. BANNER DE COOKIES
   ════════════════════════════════════════════════════════════ */
.cookie-banner {
  position: fixed; bottom: var(--sp-xl); left: 50%;
  /* Oculto por defecto: desplazado abajo e invisible */
  transform: translateX(-50%) translateY(calc(100% + 2rem));
  opacity: 0;
  background: var(--clr-surface); border: 1px solid var(--clr-border-2);
  border-radius: var(--r-lg); padding: var(--sp-lg) var(--sp-xl);
  display: flex; align-items: center; gap: var(--sp-xl);
  z-index: var(--z-overlay); box-shadow: var(--shadow-lg);
  max-width: 680px; width: calc(100% - var(--sp-2xl));
  backdrop-filter: blur(8px);
  /* Transición suave para entrar y salir */
  transition: transform 0.4s var(--ease-out), opacity 0.4s var(--ease-out);
  pointer-events: none; /* No clicable mientras es invisible */
}
/* Visible: sube a su posición y aparece */
.cookie-banner.is-visible {
  transform: translateX(-50%) translateY(0);
  opacity: 1;
  pointer-events: auto;
}
/* Saliendo: se va hacia abajo */
.cookie-banner.is-hiding {
  transform: translateX(-50%) translateY(calc(100% + 2rem));
  opacity: 0;
  pointer-events: none;
}
.cookie-banner p { font-size: .88rem; color: var(--clr-text-muted); line-height: 1.5; }
.cookie-banner p a { color: var(--clr-accent); }
.cookie-banner__actions { display: flex; gap: .5rem; flex-shrink: 0; }


/* ════════════════════════════════════════════════════════════
   20. RESPONSIVE
   Breakpoints: 1024px (tablet), 768px (móvil), 480px (pequeño)
   ════════════════════════════════════════════════════════════ */
@media (max-width: 1024px) {
  .contacto__inner { grid-template-columns: 1fr; gap: var(--sp-3xl); }
  .footer__top     { grid-template-columns: 1fr; gap: var(--sp-2xl); }
}

@media (max-width: 768px) {
  :root { --sp-5xl: 5rem; } /* Reducir padding vertical en móvil */
  /* Ocultar nav links y mostrar hamburguesa */
  .nav__links, .nav > .btn--sm { display: none; }
  .nav__burger { display: flex; }
  /* Una columna en formularios */
  .form-row { grid-template-columns: 1fr; }
  /* Una columna en servicios */
  .servicios__grid { grid-template-columns: 1fr; }
  /* Ajustes del proceso */
  .proceso__steps::before { left: 36px; }
  .step__number { width: 72px; font-size: 2.5rem; }
  /* Footer en dos columnas */
  .footer__nav { grid-template-columns: repeat(2, 1fr); }
  .footer__bottom { flex-direction: column; gap: .5rem; text-align: center; }
  /* Cookie banner en columna */
  .cookie-banner { flex-direction: column; text-align: center; }
}

@media (max-width: 480px) {
  .container { padding-inline: var(--sp-lg); }
  .hero__stats { gap: var(--sp-xl); }
  .hero__stat-divider { display: none; }
  .contact-form { padding: var(--sp-lg); }
  .footer__nav { grid-template-columns: 1fr; }
  .testimonios__grid { grid-template-columns: 1fr; }
}


/* ════════════════════════════════════════════════════════════
   21. ACCESIBILIDAD
   ════════════════════════════════════════════════════════════ */
/* Usuarios que prefieren menos movimiento: desactiva animaciones */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
  html { scroll-behavior: auto; }
  .ticker__track { animation: none; }
}
/* Indicador de foco visible para navegación por teclado */
:focus-visible {
  outline: 2px solid var(--clr-accent);
  outline-offset: 2px;
  border-radius: var(--r-sm);
}
/* Barra de progreso de lectura */
.scroll-progress {
  position: fixed; top: 0; left: 0; height: 2px;
  background: linear-gradient(90deg, var(--clr-accent), var(--clr-accent-2));
  z-index: calc(var(--z-nav) + 1);
  transform-origin: left; transform: scaleX(0);
  transition: transform 0.1s linear;
  pointer-events: none;
}
